Refund & Return

Last Updated: 03/08/2025

At HWI Property, we prioritize transparency and user trust. This Refund & Return Policy outlines our stance on payments and returns regarding services listed or promoted on our platform.

1. No Direct Payments via Website

HWI Property does not collect any payments directly through this website. We are an online property listing and discovery platform. Any transactions, agreements, or payments related to property purchases, rentals, or services are done outside of www.hwiproperty.com and are handled directly between the user and the respective third-party provider (e.g., property owner, broker, or developer).

2. No Refunds or Returns by HWI Property

Since we do not sell products or services directly, and no online payment gateway is integrated for financial transactions, we do not process or offer refunds or returns of any kind.

3. Third-Party Payments
3.1 Independent Agreements

If you make a payment to a property owner, agent, broker, or service provider featured on our platform, please ensure you fully understand their terms and policies before proceeding. HWI Property is not responsible for verifying these agreements or resolving any disputes.

3.2 Dispute Resolution

Any refund, cancellation, or return issues must be resolved directly with the third party involved. We encourage users to verify authenticity and perform due diligence before engaging in any financial transaction.

4. Advisory to Users

We strongly advise our users to:

  • Verify the legitimacy of any party before making payments.
  • Request proper documentation and receipts for any financial transaction.
  • Report suspicious listings or activities immediately to our support team.
5. Contact Us

If you have any questions or would like to report a concern related to a listing or transaction, please contact us: